Does the implementation or withdrawal of STS challenge or change professional values, ethics or traditional roles?
Authors: Plamen Dimitrov, Gottfried Endel, Anelia Koteva
Internal reviewers: Pseudo293 Pseudo293
Yes, particularly if referring to the transformed patient-physician relationship. Personal contact is lost, there is a lack of an intimate face-to-face conversation as well as the very feeling of being examined at the time of the visit are all gone. This could weaken the patient’s trust in the physician/staff monitoring his/her condition. The current issue has been thoroughly discussed so far in the previous sections and therefore needs no further comment.
Dimitrov P et al. Result Card ETH6 In: Dimitrov P et al. Ethical analysis In: Jefferson T, Cerbo M, Vicari N [eds.]. Structured telephone support (STS) for adult patients with chronic heart failure [Core HTA], Agenas - Agenzia nazionale per i servizi sanitari regionali ; 2015. [cited 16 June 2021]. Available from: http://corehta.info/ViewCover.aspx?id=305