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  • TEC11: What kind of data and records are needed to monitor the use of Structured telephone support (STS) for adult patients with chronic heart failure and the comparator?
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What kind of data and records are needed to monitor the use of Structured telephone support (STS) for adult patients with chronic heart failure and the comparator?

Authors: Ingrid Wilbacher, Valentina Prevolnik Rupel

Internal reviewers: Alessandra LoScalco, Antonio Migliore, Christina Mototolea, Silvia Gabriela Scintee

With the knowledge we got out of the literature we created a list of aspects, which could help to specify the best implementation strategy for each setting if they were included in the study data. The studies screened for this review provide wide knowledge about structured telephone support and telemonitoring aspects, but there is a lack of comparable structure to filter out what kind of supprot is needed for whom, how long and what can be expected.

The needs for a sustainable telemonitoring include

-Qualified professionals (human resources) doing the monitoring/ statistics/emergency prioritisation

-Economic resources to provide the infrastructure for data transmission (GSM network, analogue phoneline, internet, software) and telephone support, documentation, home visits, etc.

Transparent selection of patients who benefit best

The implementation and sustainability of telemonitoring approaches is influenced on how much and what is used on devices and human resources. {25}

For the monitoring of the intervention data should be provided about

Used technical equipment

-What kind of equipment is used

-How frequently is it used

-Are there different provider for the equipment (i.e. the patient provides the telephone connection at home and pays the fee; the cardiological unit provides the database and the data storage; the health system provides the server; etc.)

Involved staff

-What kind of professionals are involved

-How many hours are they involved (by profession and patient)

-What kind of (additional) qualification do they have

-Is the involved staff from different organisations/ settings (and if yes, which ones)

Patients characteristics

-Clinical selection parameters (depending on the heart failure diagnosis)

-Statistical selection parameters (age, gender, region, etc.)

-Social selection criteria (ability to communicate, compliance, ability to use the devices/ telephone, financial aspects, availability of relatives)

Other

-Number of emergency situations

-Number of emergency- failures

-Causes of

Important
Partially
Wilbacher I, Rupel V Result Card TEC11 In: Wilbacher I, Rupel V Description and technical characteristics of technology In: Jefferson T, Cerbo M, Vicari N [eds.]. Structured telephone support (STS) for adult patients with chronic heart failure [Core HTA], Agenas - Agenzia nazionale per i servizi sanitari regionali ; 2015. [cited 16 June 2021]. Available from: http://corehta.info/ViewCover.aspx?id=305

References